FAQ

Do you offer returns?

Yes! We accept returns for store credit within 15 days of delivery on unworn and unwashed clothing. Please note that hats and accessories are final sale and not eligible for returns. Customers are responsible for return shipping costs. If you have any questions, feel free to email us at havengraceco@gmail.com—we’re happy to help!

How do I care for my jewelry? 

Our jewelry is water-resistant, not waterproof. Prolonged exposure to water—especially saltwater or chlorinated pools—may cause tarnishing or fading over time.

Do you offer sales, discounts, and special offers? 

We occasionally run promotions and special offers. Sign up for our email list or follow us on social media to stay updated!

Do you have a brand ambassador program? 

We would love to talk with you about this! As an ambassador, you help represent our mission by wearing and sharing our apparel in a way that points others to Christ—both online and in everyday life. If this is something you are interested in, please reach out to us at havengraceco@gmail.com 

How do I care for my items?

We recommend washing on a cold and delicate cycle, and drying on low to no heat (or hang drying!) 

Are all of your items Christian-based?

Yes! All of our designs are inspired by Scripture, prayer, and Christian values. We aim to create apparel that reflects faith with purpose—whether bold or subtle.

Who is your apparel for?

Our apparel is for anyone who loves Jesus and wants to express their faith—whether you’re new in your walk or have followed Christ for years. All are welcome 🤍

How can I support your ministry beyond purchasing?

Your prayers mean the world to us. Sharing our brand, engaging on social media, and supporting our mission helps us spread God’s Word even further.

How long does shipping take? 

We try to get all orders out within 3-5 business days. Getting your products to you quickly is our priority!

Do you offer free shipping?

Yes! We offer free shipping for all US orders over $100. 

How can I track my order? 

Once your order is shipped, you will receive tracking information via email. 

How can I contact you?

For any questions/concerns please reach out to us at havengraceco@gmail.com and we will get back to you as soon as we can!